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Address: Airport City Belgrade, Tadije Sondermajera 11, 11070 New Belgrade, Serbia

Phone: + 381 11 22 58 777
+ 381 11 22 81 969

Email: office@cw-cbs.rs

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Property Management and Facilities Services

Services

Property Management and Facilities Services

Service model for landlords and tenants, connecting asset performance, operational excellence and workplace experience.

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Key Contacts

Maja Kusmuk

Regional Director of Property & Facilities Management

maja.kusmuk@cw-cbs.rs

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Marija Marjanović

Head of Integrated Facilities Management

marija.marjanovic@cw-cbs.rs

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+381 11 22 58 777

Our Property and Facilities Management service is designed to support both sides of the commercial real estate ecosystem: landlords who own and operate assets, and tenants who need efficient, safe and well-managed workplaces. By connecting Property Management, Facilities Management, Integrated Facilities Management and Janitorial Services into one coordinated offer, we help clients protect value, optimise operations and create better environments for the people who use them every day.

The service is built around a simple principle: property performance and user experience are closely connected. A building can only deliver long-term value when commercial management, technical operations, service quality, compliance, cost control and everyday workplace support work together as one system.

Property Management Services

Property Management (PM) is overall management and control of all processes related to exploitation of the building, with special focus on commercial and financial management services.

  • Operational Management
  • Lease Management & Tenants Relations
  • Technical Management
  • Financial Administration Management
  • Budget Planning and Reporting
  • Asset Management

Facilities Management Services

Facilities Management (FM) is a concept of maintaining of built environment, with the aim of providing smooth functioning and a high level of security to the property.

  • Operations and Maintenance
  • Technology
  • Technical Management
  • Soft FM Services (maintenance of hygiene, health and overall condition of the facility)
  • Janitorial
  • Physical & Technical Security Services

Integrated Facilities Management (IFM)

Integrated Facilities Management (IFM) is a concept that brings together and manages day-to-day essential operational services to keep real estate working for a business.

  • Technical Maintenance
  • Cleaning Services and Plant Maintenance
  • Physical Security and Security Systems
  • Fire Protection
  • Safety and Health at Work
  • Office Management & General Affairs
  • Administrative and Commercial Services
  • Management of Premises

A Connected Service Model

The Property and Facilities Management service model: the landlord side runs from Property Management to Facilities Management, the tenant side from Property Management through Janitorial Services to Integrated Facilities Management

For landlords, our service combines Property Management and Facilities Management to protect the asset, support stable income and ensure the building operates safely, efficiently, sustainably and in line with regulatory and market expectations.

For tenants, our service connects Property Management support with Integrated Facilities Management. The key value lies in having one accountable partner, one service coordination model and one clear quality-control process for the entire workplace environment.

By bringing Property Management, Facilities Management and Integrated Facilities Management together, we create greater alignment between landlord objectives, asset performance and tenant experience.

What Our Clients Gain

Landlords gain stronger asset protection, optimized operating costs, improved tenant relations, better risk control and transparent reporting.

Tenants gain one coordinated service partner, improved workplace quality, predictable costs, faster response times and more time to focus on core business.

Both sides benefit from consistent service standards, operational efficiency, ESG alignment, business continuity and a better overall property experience.

Delivering Results

We provide integrated Property and Facilities Management solutions designed to protect asset value, optimize operational performance, and create efficient, safe, clean and sustainable environments for occupiers and owners. Our Property and Facilities Management service brings together the expertise, people and processes needed to support landlords, tenants and the buildings they rely on every day.

By the Numbers

750,000 m²Managed space
250+Reputable clients
400+Professionals in the team

Facility Management and Janitorial Services are delivered by our subsidiary, CBS Facility Services, which was established in 2020 and operates as a member of the CBS International Group.

CBS Facility Services delivers services in accordance with the internationally recognised management standards, the company is certified to:

  • ISO 9001:2015 Quality Management Systems
  • ISO 14001:2015 Environmental Management Systems
  • ISO 45001:2018 Occupational Health and Safety Management Systems
  • ISO 10002:2018 Quality Management - Customer Satisfaction

CBS Facility Services certificates: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 10002:2018

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